Privacy Policy

Please review our privacy practices regarding the collection and protection of your personal information.

1

Information We Collect

Personal Identifiable Information: Name, phone number, email address, delivery/billing address, and payment information collected during online account registration, checkout, or offline store billing.

Transactional Details: Information regarding your flower selections, cake customizations, personalized gift hamper notes, and purchase history.

Technical Data: IP address, browser type, device information, and usage data collected via cookies to enhance your browsing experience on our digital platforms.

2

How We Use Your Information

  • To process, fulfill, and deliver your online and offline orders for flowers, cakes, and hampers accurately.
  • To communicate essential order updates, delivery tracking details, and respond to customer service inquiries.
  • To send promotional offers, seasonal discounts, and curated gift recommendations, provided you have opted in to receive marketing communications.
3

Data Security

We implement robust technical and organizational security protocols to safeguard your personal and financial data against unauthorized access, alteration, or misuse. All online financial transactions are routed through secure, encrypted payment gateway partners.

4

Sharing of Information

We respect your privacy and do not sell, trade, or rent your personal data to third parties. Information is shared only with vetted logistics partners and payment processors strictly for the purpose of executing your orders.

5

Your Privacy Rights

You retain the right to review, update, or request the deletion of your personal data stored in our database by reaching out to our support team.

6

Policy Updates

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be updated directly on this page with an immediate effective date.